FAQ

Dear Customer, we recommend you to check the information on how to receive the VAT invoice:

• When making a booking on Tickets.pl, you can add all the details, necessary to receive a VAT invoice. In order to get it, you need to specify whether the VAT invoice will be issued for a natural person or a company and then fill out a special form with company/natural person information. The invoice will be sent to your email address along with your itinerary receipt immediately after payment.
  
• You can also get a VAT invoice in "My Account". Just select the reservation and press "I need a VAT invoice".
• If you paid via PayU, Przelewy24, or a bank transfer, the itinerary receipt sent to your email address has all the features of a VAT invoice as it contains all the information required for invoicing.

• If you need a sealed paper invoice, please contact us at [email protected]. The invoice will be available within 25 business days.

If you have any questions, please contact the Customer Care Service of Tickets.pl. We will be glad to provide any additional information.

27/7 Support Team:
Tel.: +48 222 092 543 (calls charged at the rate of your operator)
You can as well contact us via chat.