FAQ / Top questions / What to do if the ticket contains incorrect passenger data
What to do if the ticket contains incorrect passenger data
Unfortunately, you can't change the passenger's data in the paid ticket.
We recommend returning the bus ticket and creating a new order with the correct data.
Before paying for a new order, carefully review the entered information for accuracy as the carrier may refuse to transport a passenger if the ticket contains incorrect data.
t's advisable to check the voluntary bus ticket refund conditions specified on your ticket before creating a refund request. If you have any further questions, please contact our Customer Care Service.
Read more about how you can get a bus ticket refund.
We recommend returning the bus ticket and creating a new order with the correct data.
Before paying for a new order, carefully review the entered information for accuracy as the carrier may refuse to transport a passenger if the ticket contains incorrect data.
t's advisable to check the voluntary bus ticket refund conditions specified on your ticket before creating a refund request. If you have any further questions, please contact our Customer Care Service.
Read more about how you can get a bus ticket refund.