FAQ / Promo codes / Promotional Codes Policy
Promotional Codes Policy
This Promotional Codes Policy (“Promo Codes Policy”) describes the terms and conditions that apply to use of Promotional Codes (“Promo Code(s)”) that are distributed by the Agency or by an authorised partner and is an integral part of the Terms of Service, which is accessible by clicking on the following link link.
By accepting or using Promo Codes, you agree to the terms and conditions outlined herein. If you do not agree with this Promo Codes Policy, you shall not use or accept Promo Codes.
If you have further questions about the use of Promo Codes, do not hesitate to contact the Customer Care Service:
Tel: +48 (222) 092 543 in English: 24/7, in Polish: Mon–Fri, from 9.00 a.m. to 6.00 p.m. (according to operators’ tariffs)
Email: [email protected]
What are Promo Codes? Promo Codes are computer-generated unique codes, consisting of numbers and letters that you can enter into a promotional box to obtain a discount on the Booking, except for order of the Agency Ancillary Services.
What types of Promo Codes we offer? Agency offers following types of Promo Codes:
Information about particular Promo Code such as type of Promo Code, amount of the discount of Promo Code, the Booking(s) for which it can be used, Promo Code expiration date and other details will be specified in the promotion-specific terms and conditions sent to you in emails or such information will be published directly in Promo Codes Release Place. Promo Codes good while supplies last.
The value of Promo Code does not cover the full cost of the Booking, you shall pay the remaining amount depending of the Promo Code value. Discount cannot exceed the total price of Booking or other value shown on the coupon. If the value of Promo Code exceeds the cost of the Booking, the maximum possible discount will be charged, and the remaining value of Promo Code will be unavailable for further use, which means that it is impossible to utilize the unused part of discount in the next Booking.
Promo Codes Restrictions. Promo Codes are valid only if received from Agency or an authorised partner, indicated in Promo Codes Release Place. Promo Codes are not valid and will not be honored, and Agency shall not be liable, if obtained from unauthorised sellers or resellers, i. e. sellers or resellers that are not indicated in Promo Codes Release Place.
In the event of refund or cancellation of the Booking paid using Promo Code, the money equivalent of Promo Code is non-refundable. Promo Codes are expressed in a fixed conditional amount or percentage, are not refundable and may not be redeemed for cash.
If due to technical reasons (work failures of the Website, channels of data transfer, etc.) Promo Code was not taken into account at the time of Booking payment, the money equivalent of Promo Code is non-refundable. In such case, the Agency reserves the right not to provide a new Promo Code.Once Promo Code is used, it shall be deemed redeemed and shall not be cancelled or returned upon your request, e. g. for use to another Booking.
Promo Codes may not be combined with or applied jointly to any other certificates, upgrades, awards, or coupons in one Booking.
Promo Codes cannot be duplicated or resold and Agency expressly forbids Promo Codes being offered for commercial purposes by you or a third party, especially on internet auctions or other web-based platforms.
Promo Codes Expiration. Promo Codes expires and will no longer have any value after:
When you cannot use Promo Codes? You cannot use Promo Codes when you:
Miscellaneous. Except as specified herein, the Bookings made on the Website by using Promo Codes shall be subject to the Terms of Service.
Safeguard your Promo Codes. It shall not be reissued and the Agency shall not be liable for any damages if lost, stolen, damaged or used without authorisation.
The Agency makes no guarantees, warranties, or representations of any kind concerning use of the Promo Codes (it is not in compliance with Polish legislation).
The Agency reserves the right to amend this Promo Code Policy. The content of the amendments shall be communicated to the Users by notification, placed at the service’s address, of the Promo Code Policy amendment and by storage of this information on the service’s site for at least 14 following calendar days. The notification of Promo Code Policy amendment is carried out no later than 14 calendar days before such amendments are applied to the Promo Code Policy. The Promo Code Policy amendments take effect within the period provided along with the information on Promo Code Policy amendment; however, no earlier than 14 calendar days of amendment notification – with the warning that the Promo Code Policy, accepted during reservation, applies to the User, and he/she is granted access to the archive versions of the Promo Code Policy. Each User must get familiarized with the contents of Promo Code Policy prior to booking and is every time subject to the terms and conditions of the Promo Code Policy upon booking.
By accepting or using Promo Codes, you agree to the terms and conditions outlined herein. If you do not agree with this Promo Codes Policy, you shall not use or accept Promo Codes.
If you have further questions about the use of Promo Codes, do not hesitate to contact the Customer Care Service:
Tel: +48 (222) 092 543 in English: 24/7, in Polish: Mon–Fri, from 9.00 a.m. to 6.00 p.m. (according to operators’ tariffs)
Email: [email protected]
What are Promo Codes? Promo Codes are computer-generated unique codes, consisting of numbers and letters that you can enter into a promotional box to obtain a discount on the Booking, except for order of the Agency Ancillary Services.
What types of Promo Codes we offer? Agency offers following types of Promo Codes:
- Money off Promo Codes - Promo Codes, which provide you a fixed discount to the Booking in exact money amount (according to the currency of the Website);
- Percentage off Promo Codes - Promo Codes, which provide you a fixed discount in percent of the Booking cost.
- Multiple Promo Codes - Promo Codes, which allow you to receive an unlimited number of discounts to the Bookings due to its expiration date;
- Single Promo Codes - Promo Codes, which can only be used once per Booking;
- Unique Promo Codes - Promo Codes, which allow you to receive one-time discount to the Booking for one particular Customer by “My Account”.
- within promotional offers or other promotional activities published on the Website;
- Promo Codes can be published on Agency’s pages or authorised partners’ pages in social networks;
- Promo Codes can be placed on the authorised partner website;
- Promo Codes can be sent to you in emails, sms messages, in private messages on social networks (“Promo Codes Release Place”).
Information about particular Promo Code such as type of Promo Code, amount of the discount of Promo Code, the Booking(s) for which it can be used, Promo Code expiration date and other details will be specified in the promotion-specific terms and conditions sent to you in emails or such information will be published directly in Promo Codes Release Place. Promo Codes good while supplies last.
The value of Promo Code does not cover the full cost of the Booking, you shall pay the remaining amount depending of the Promo Code value. Discount cannot exceed the total price of Booking or other value shown on the coupon. If the value of Promo Code exceeds the cost of the Booking, the maximum possible discount will be charged, and the remaining value of Promo Code will be unavailable for further use, which means that it is impossible to utilize the unused part of discount in the next Booking.
Promo Codes Restrictions. Promo Codes are valid only if received from Agency or an authorised partner, indicated in Promo Codes Release Place. Promo Codes are not valid and will not be honored, and Agency shall not be liable, if obtained from unauthorised sellers or resellers, i. e. sellers or resellers that are not indicated in Promo Codes Release Place.
In the event of refund or cancellation of the Booking paid using Promo Code, the money equivalent of Promo Code is non-refundable. Promo Codes are expressed in a fixed conditional amount or percentage, are not refundable and may not be redeemed for cash.
If due to technical reasons (work failures of the Website, channels of data transfer, etc.) Promo Code was not taken into account at the time of Booking payment, the money equivalent of Promo Code is non-refundable. In such case, the Agency reserves the right not to provide a new Promo Code.Once Promo Code is used, it shall be deemed redeemed and shall not be cancelled or returned upon your request, e. g. for use to another Booking.
Promo Codes may not be combined with or applied jointly to any other certificates, upgrades, awards, or coupons in one Booking.
Promo Codes cannot be duplicated or resold and Agency expressly forbids Promo Codes being offered for commercial purposes by you or a third party, especially on internet auctions or other web-based platforms.
Promo Codes Expiration. Promo Codes expires and will no longer have any value after:
- Promo Codes were used / redeemed, except for Multiply Promo Codes;
- date set forth on the Promo Codes or indicated in Promo Codes Release Place.
When you cannot use Promo Codes? You cannot use Promo Codes when you:
- buy flight tickets upon referral from a metasearch engine (websites which collect flight ticket offers from many agencies and airlines);
- buy flight tickets of low-cost airlines;
- buy flight tickets via a mobile application;
Miscellaneous. Except as specified herein, the Bookings made on the Website by using Promo Codes shall be subject to the Terms of Service.
Safeguard your Promo Codes. It shall not be reissued and the Agency shall not be liable for any damages if lost, stolen, damaged or used without authorisation.
The Agency makes no guarantees, warranties, or representations of any kind concerning use of the Promo Codes (it is not in compliance with Polish legislation).
The Agency reserves the right to amend this Promo Code Policy. The content of the amendments shall be communicated to the Users by notification, placed at the service’s address, of the Promo Code Policy amendment and by storage of this information on the service’s site for at least 14 following calendar days. The notification of Promo Code Policy amendment is carried out no later than 14 calendar days before such amendments are applied to the Promo Code Policy. The Promo Code Policy amendments take effect within the period provided along with the information on Promo Code Policy amendment; however, no earlier than 14 calendar days of amendment notification – with the warning that the Promo Code Policy, accepted during reservation, applies to the User, and he/she is granted access to the archive versions of the Promo Code Policy. Each User must get familiarized with the contents of Promo Code Policy prior to booking and is every time subject to the terms and conditions of the Promo Code Policy upon booking.