FAQ / Top questions / How can I find out about the trip cancellation and ticket refund?
How can I find out about the trip cancellation and ticket refund?
If your bus trip is canceled by the carrier, we will send you an SMS to the phone number provided upon booking.
To receive a full refund of the ticket price, you need to return the ticket through your account on the Tickets.pl website.
If you have any further questions, please contact our Customer Care Service.