FAQ / Contact us / Customer Care Service
Customer Care Service
Online chat is available for authorized users in their personal account. This is the fastest way to contact us.
Our operators are also available to answer your questions about booking and payments by phone or email.
In some cases, when contacting Customer Care, you may be asked to provide a session code. You can find it at the top of the website under the “Help” menu, or by tapping the ≡ menu icon in the top corner of the app. This number helps us quickly access all the details of your booking.
Call us:
+48 (222) 092 543- English: 24/7.
- Polish: Mon–Fri, from 9.00 a.m. to 6.00 p.m.
Write to us:
- [email protected] – for complaints and feedback
- [email protected]– for all other issues
Registered Office
- Tickets.PL LLC, 61 Zlota St., Warsaw 00-819, Poland. (closed for public)
- Flight Travel Consulting OU, Harju county, Tallinn, Kesklinna district, Tornimäe 5, Estonia, 10145
Identification number: 14372739 - TTN Eesti OU, Harjumaa, Tallinn, Central district, Jõe street 3-302, 10151, Estonia
Identification number: 14038986