Rating of SunExpress

Airlines rating

118 place

SunExpress

3.61

SunExpress

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Rating rules

Voting started: 11 July, 2015

Passengers voted: 23

Parameters evaluated: 637

Correlation of provided service and ticket price

Would you fly this airline once more?

Punctuality of flights and their match with the schedule

Would you recommend this airline to your friends?

Plane condition, its novelty

How fast and comfortable was the check-in?

Airport staff competence

Staff assisstance in resolving conflicts

In time boarding

Comfortable transfer to the plane

Quality of flight

Landing, comfortable transfer to the terminal

Seats comfort, distance between the seats

Comfortable temperature in the cabin

Food onboard

The presence of sockets, the Internet access

Cleanness of interior

Cleanness of toilets

The presence of pillows, blankets

Variety of onboard entertainment

Appearance

Affability and courtesy in communication

Knowledge of foreign languages

Assisstance to passengers onboard

Possibility to check in online

Assisstance to passengers with children

Onboard entertainment for children

Assistance to disabled passengers

Variety of dishes on board

Variety of drinks on board

Assistance to passengers in case of flight delay / cancellation

Ease of baggage registration

Convenience of fees for excess baggage

Taking care of baggage

In case of lost baggage - help to search for it

Baggage delivery capacity

Basic information

Country:

Turkey

Year of founding:

1989

IATA code:

ICAO code:

SXS

Digital code:

564

Country:	Turkey
Year of founding:	1989
IATA code:	XQ
ICAO code:	SXS
Digital code:	564

Airline contacts

Official website:

www.sunexpress.com

Address:

Mehmetcik Mahc Aspendos, Bulvari Aspendos, Is Merkezi No 63/1-2 , Antalya, Turkey

Phone number:

+90 (242) 310 26 26

Fax:

+90 (242) 310 26 50

E-mail:

[email protected]

Official website:	www.sunexpress.com
Address:	Mehmetcik Mahc Aspendos, Bulvari Aspendos, Is Merkezi No 63/1-2 , Antalya, Turkey
Phone number:	+90 (242) 310 26 26
Fax:	+90 (242) 310 26 50
E-mail:	[email protected]

Aircraft fleet: Boeing 737-800

FEEDBACKS ABOUT THE AIRLINE (1)

Sinem Onur

19 September, 2019

On 18 Sept 19, I was supposed to take the flight XQ733. Unfortunately sun express pilot decided to leave 9 passengers at the airport, although the passengers were on the gate slightly after boarding time but 10 minutes before departure time. The Zurich airport is crowded and to the E gates, people need to take another train. All the security-checks and passport control queues made 9 of this flight`s passengers to be on the gate 10 minutes before taking off. Unfortunately, the operations (cabin chef or pilot) decided to close the gate at 10.45 (departure time being 11) and take the luggages of these passengers out instead of taking the passengers on the gate in the plane, which would have taken less time.