Rating of KLM | Tickets.pl

Airlines rating

30 place

KLM

4.29

KLM

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Voting started: 06 September, 2012

Passengers voted: 1 806

Parameters evaluated: 82 609

Correlation of provided service and ticket price

Would you fly this airline once more?

Punctuality of flights and their match with the schedule

Would you recommend this airline to your friends?

Plane condition, its novelty

How fast and comfortable was the check-in?

Airport staff competence

Staff assisstance in resolving conflicts

In time boarding

Comfortable transfer to the plane

Quality of flight

Landing, comfortable transfer to the terminal

Seats comfort, distance between the seats

Comfortable temperature in the cabin

Food onboard

The presence of sockets, the Internet access

Cleanness of interior

Cleanness of toilets

The presence of pillows, blankets

Variety of onboard entertainment

Appearance

Affability and courtesy in communication

Knowledge of foreign languages

Assisstance to passengers onboard

Possibility to check in online

Assisstance to passengers with children

Onboard entertainment for children

Assistance to disabled passengers

Variety of dishes on board

Variety of drinks on board

Assistance to passengers in case of flight delay / cancellation

Ease of baggage registration

Convenience of fees for excess baggage

Taking care of baggage

In case of lost baggage - help to search for it

Baggage delivery capacity

Basic information

KLM is a national airline company of the Netherlands founded in 1919. It is the oldest airline operating regular flights. Since 2004, it has been a member of France-KLM. The headquarters are situated in Amsterdam near Schiphol Airport. Merger with Air France in May 2004 resulted in creation of France-KML, although the companies work under their own brands. KLM and their partners work with the routes connecting 360 cities in 78 countries on 5 continents. KLM transports passengers and cargoboth within the Netherlands and to other countries. It is a member of SkyTeam.

Basic information

Country:	Netherlands
Year of founding:	1919
IATA code:	KL
ICAO code:	KLM
Digital code:	074

Airline contacts

Official website:	www.klm.com
Address:	Amsterdamseweg 55 1182 GP Amstelveen The Netherlands
Phone number:	+31 (0) 20 649 91 23
Fax:	+31 (0) 20 649 91 23
E-mail:

Aircraft fleet: Fokker F70, Boeing 737-700, Airbus A330-300, Boeing 737-800, Boeing 737-900, Airbus A330-200, Boeing 747-400, Boeing 777-200 ER, Boeing 777-300ER, Boeing 787, Embraer 190, EMBRAER E175

FEEDBACKS ABOUT THE AIRLINE (13)

Marta Matviichuk

12 April, 2022

I have bought tickets for myself and the child. Arrived on the flight, an hour before the flight they sent me a letter that they canceled my flight. It turns out that the company has sold tickets to places that do not exist !!! the company is terrible, the service is zero. I do not recommend !!!

Agnieszka Skrzypek

30 October, 2021

Linia oszukuje na cenach biletów. Cena początkowa, po wybraniu destynacji i dat lotu jest za każdym razem inna w porównaniu do ceny, która wyświetla się po wpisaniu swoich danych, oczywiście znacznie wyższa w porównaniu do pierwotnej.

Janusz Kowalski

18 October, 2021

Serwis KLM jest beznadziejny. Musiałem anulować booking bo KLM nie jest w stanie wygenerować prawidłowego zlecenia internetowego pobrania należności z karty zgodnie z dyrektywą UE PSD2 tzn. że pasażer musi autoryzować pobranie z karty poprzez jednorazowy kod lub SMS. bez tego bank odrzuca takie zlecenie pobrania. Linia kontaktowa KLM w Warszawie nie jest w stanie nic zrobić bo nie ma dostępu do systemu KLM. By dodzwonić się do obsługi klienta KLM w Amsterdamie trzeba czekać ok. 1 godz. To kpina z klienta. Nie można zwrócić się do nikogo o pomoc. KLM oszukuje klientów bo mile można wykorzystać tylko przy zapłacie przez internet. nie polecam tego przewoźnika.