Rating of Swiss International Air Lines

Airlines rating

15 place

Swiss International Air Lines

4.42

Swiss International Air Lines

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Rating rules

Voting started: 05 September, 2012

Passengers voted: 928

Parameters evaluated: 37 152

Correlation of provided service and ticket price

Would you fly this airline once more?

Punctuality of flights and their match with the schedule

Would you recommend this airline to your friends?

Plane condition, its novelty

How fast and comfortable was the check-in?

Airport staff competence

Staff assisstance in resolving conflicts

In time boarding

Comfortable transfer to the plane

Quality of flight

Landing, comfortable transfer to the terminal

Seats comfort, distance between the seats

Comfortable temperature in the cabin

Food onboard

The presence of sockets, the Internet access

Cleanness of interior

Cleanness of toilets

The presence of pillows, blankets

Variety of onboard entertainment

Appearance

Affability and courtesy in communication

Knowledge of foreign languages

Assisstance to passengers onboard

Possibility to check in online

Assisstance to passengers with children

Onboard entertainment for children

Assistance to disabled passengers

Variety of dishes on board

Variety of drinks on board

Assistance to passengers in case of flight delay / cancellation

Ease of baggage registration

Convenience of fees for excess baggage

Taking care of baggage

In case of lost baggage - help to search for it

Baggage delivery capacity

Basic information

Swiss International Air Lines also known as SWISS is the largest airline company in Switzerland operating regular flights to Europe, Americas, Africa, and Asia. It is a member of Star Allinace. The main hub is in Zürich Airport, the headquarters in EuroAirport Basel Mulhouse Freiburg. SWISS is a subsidiary of German carrier Deutsche Lufthansa AG. It operates flights to 104 destinations in 48 countries from Zürich, Geneve, and Basel airports.

Basic information

Country:

Switzerland

Year of founding:

2002

IATA code:

ICAO code:

SWR

Digital code:

724

Country:	Switzerland
Year of founding:	2002
IATA code:	LX
ICAO code:	SWR
Digital code:	724

Airline contacts

Official website:

www.swiss.com

Address:

Postfach CH-8058 Zurich Airport Switzerland

Phone number:

+41 (44) 564 00 00

Fax:

+41 (44) 564 42 85

E-mail:

[email protected]

Official website:	www.swiss.com
Address:	Postfach CH-8058 Zurich Airport Switzerland
Phone number:	+41 (44) 564 00 00
Fax:	+41 (44) 564 42 85
E-mail:	[email protected]

Aircraft fleet: Airbus A330-300, Airbus A340-300, Airbus A319-100, Airbus A320-200, Airbus A321-200, Boeing 777-300ER, Avro RJ100 , Airbus A321-100, Bombardier CS100

FEEDBACKS ABOUT THE AIRLINE (7)

Marta Szeszko

16 December, 2019

Samolot komfortowy, posiłki i napoje bardzo dobre, personel bardzo kulturalny, miły i pomocny.

Anna Kamonciak

14 March, 2017

Niestety bardzo niepozytywne doświadczenie Lot 16-02-2017 z Warszawy do Zurich-u i potem Zurich do Los Angeles. O ile Wawa-Zurich OK to juz druga część porażka. 6 godzin opóźnienia!!! Kupon na posiłek 20franków w zasadzie starczył na zupę. Masakra Do tego Linie mimo że mają obowiązek zapłacić odszkodowanie 600 euro to się wypinają i negują przepisy UE. Korespondencja wielce utrudniona. Ale nie odpuszczę choćby w sądzie się to miało skończyć. Same samoloty i obsługa w powietrzu OK. Obsługa naziemna przy odprawie poprawna choć już w Zurichu na lotnisku już taka sobie.

Dawid Deneka

10 July, 2017

Latam od czasu do czasu Swissem z Warszawy do Zurychu i spowrotem. Musze niestety wystawić im dosc słabą notę. Samoloty i obsługa sa w porzadku. Niestety prawie za kazdym razem samolot jest opóźniony. W 3/4 przypadków moj lot nie przybywa na czas, a opóźnienia wynoszą od 30 min do nawet kilku godzin. Raz zdarzyło mi sie, ze lot został odwołany. Jesli ktos ceni sobie punktualność o niezawodność to nie polecam.