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Airlines rating

Japan Airlines
20 place

Japan Airlines
4.38

Japan Airlines
Japan Airlines
Voting started: 26 March, 2013
Passengers voted: 51
Parameters evaluated: 2 263
Correlation of provided service and ticket price
Would you fly this airline once more?
Punctuality of flights and their match with the schedule
Would you recommend this airline to your friends?
Plane condition, its novelty
How fast and comfortable was the check-in?
Airport staff competence
Staff assisstance in resolving conflicts
In time boarding
Comfortable transfer to the plane
Quality of flight
Landing, comfortable transfer to the terminal
Seats comfort, distance between the seats
Comfortable temperature in the cabin
Food onboard
The presence of sockets, the Internet access
Cleanness of interior
Cleanness of toilets
The presence of pillows, blankets
Variety of onboard entertainment
Appearance
Affability and courtesy in communication
Knowledge of foreign languages
Assisstance to passengers onboard
Possibility to check in online
Assisstance to passengers with children
Onboard entertainment for children
Assistance to disabled passengers
Variety of dishes on board
Variety of drinks on board
Assistance to passengers in case of flight delay / cancellation
Ease of baggage registration
Convenience of fees for excess baggage
Taking care of baggage
In case of lost baggage - help to search for it
Baggage delivery capacity

Basic information

Japan Airlines
Japan Airlines Corporation is a national airline of Japan and is the leading air carrier of the country and a Oneworld member. It is based at Tokyo airports — Narita International Airport (international flights) and Haneda Airport (domestic flights). The company operates regular international and domestic flights. It was created on 1 October 1953 when Japanese government took decision to found a national ariline. In 2002 Japan Airlines merged with Japan Air System, being the third largest air carrier.
Basic information
Country: Japan
Year of founding: 1950
IATA code: JL
ICAO code: JAL
Digital code: 131
Airline contacts
Official website: www.jal.com
Address: 4-11, Higashi Shinagawa, 2-Chrome, Shinagawa-ku, Tokyo, 140-8605, Japan
Phone number: +81 (3) 5460 3109
Fax: +81 (3) 5460 3108
E-mail: [email protected]
Aircraft fleet: Boeing 777-300, Embraer ERJ170, Boeing 737-800, Boeing 777-200, Boeing 737-400, Boeing 767-300 ER, Boeing 767-300, Boeing 777-300ER, Boeing 787, Boeing 777-200 ER, Bombardier Dash 8 Q400, Saab 340B

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