Rating of Philippine Airlines

Airlines rating

79 place

Philippine Airlines

3.99

Philippine Airlines

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Rating rules

Voting started: 10 May, 2013

Passengers voted: 37

Parameters evaluated: 1 360

Correlation of provided service and ticket price

Would you fly this airline once more?

Punctuality of flights and their match with the schedule

Would you recommend this airline to your friends?

Plane condition, its novelty

How fast and comfortable was the check-in?

Airport staff competence

Staff assisstance in resolving conflicts

In time boarding

Comfortable transfer to the plane

Quality of flight

Landing, comfortable transfer to the terminal

Seats comfort, distance between the seats

Comfortable temperature in the cabin

Food onboard

The presence of sockets, the Internet access

Cleanness of interior

Cleanness of toilets

The presence of pillows, blankets

Variety of onboard entertainment

Appearance

Affability and courtesy in communication

Knowledge of foreign languages

Assisstance to passengers onboard

Possibility to check in online

Assisstance to passengers with children

Onboard entertainment for children

Assistance to disabled passengers

Variety of dishes on board

Variety of drinks on board

Assistance to passengers in case of flight delay / cancellation

Ease of baggage registration

Convenience of fees for excess baggage

Taking care of baggage

In case of lost baggage - help to search for it

Baggage delivery capacity

Basic information

Country:

Philippines

Year of founding:

1941

IATA code:

ICAO code:

PAL

Digital code:

079

Country:	Philippines
Year of founding:	1941
IATA code:	PR
ICAO code:	PAL
Digital code:	079

Airline contacts

Official website:

www.philippineairlines.com

Address:

3F Mezzanine PNB Financial Center Pres. Diosdado Macapagal Avenue CCP Complex, Pasay City

Phone number:

+(632) 777 59 95, 777 48 00 (loc 5401)

Fax:

+(632) 556 18 93

E-mail:

[email protected] [email protected]

Official website:	www.philippineairlines.com
Address:	3F Mezzanine PNB Financial Center Pres. Diosdado Macapagal Avenue CCP Complex, Pasay City
Phone number:	+(632) 777 59 95, 777 48 00 (loc 5401)
Fax:	+(632) 556 18 93
E-mail:	[email protected] [email protected]

Aircraft fleet: Airbus A330-300, Boeing 747-400, Airbus A340-300, Airbus A319-100, Airbus A320-200, Boeing 777-300ER

FEEDBACKS ABOUT THE AIRLINE (1)

Krzysztof Lewinski

24 March, 2018

Nigdy nie zrozumiem, dlaczego PAL jest na 87 miejscu w tym rankingu. Moje doświadczenie jako podróżnego to kilkaset lotów różnymi towarzystwami lotniczymi. Z mojego punktu widzenia powiem tylko ogólnie, że standard obsługi pasażera jest na tyle dobry, że PAL powinno być w pierwszej 20. w tym rankingu. Do minusów zaliczę tylko brak poinformowania mnie poprzez e-maila, że niektóre loty krajowe przestały być realizowane przez NAIA Manila, ponieważ zostały przeniesione do pobliskiego CLARK Airport w mieście Angeles. Poprzednio kupowałem bilety w PAL drogą on-line, zatem pracownicy biura PAL znają mój adres e-mail.